Main
Public Agreement
PUBLIC AGREEMENT No.1
on the provision of services on the Unlim.ge internet platform
Tbilisi
Unlimited Technology LLC, hereinafter referred to as the 'Contractor', represented by director Iusub Iskandarov, acting on the basis of the Charter, on the one hand, and any individual, legal entity, individual entrepreneur or other person registered on the Unlim.ge website, regardless of the purpose of use (posting or viewing advertisements), hereinafter referred to as the 'User' (or 'Customer' - in terms of paid services), on the other hand, hereinafter collectively referred to as the 'Parties', have concluded this Public Agreement (hereinafter - the 'Agreement') as follows:
1. GENERAL PROVISIONS
1.1. This Agreement (hereinafter - the 'Agreement') is a public offer in accordance with Articles 329, 330, 337 and 342 of the Civil Code of Georgia and is concluded in electronic form.
1.2. Acceptance of this Agreement is considered to be the performance of one of the following actions:
- registration on the Unlim.ge website;
- posting at least one advertisement;
- responding to an advertisement, adding it to favorites, submitting a purchase request;
- payment of any paid tariff or service (promotion, advertising).
Performing any of the above actions means unconditional acceptance of the terms of this Agreement.
1.3. The Contractor provides paid services related to posting and promoting advertisements, providing tariff plans, as well as advertising formats (including banner advertising) through the Unlim.ge website.
1.4. The main service under this Agreement is providing access to the Unlim.ge platform for posting advertisements in accordance with the tariff chosen by the Customer. Additional services include:
access to the platform's internal currency - u-conin (bonus units used for promoting advertisements),
ability to use advertising options: VIP-pin, auto-renewal, color highlighting,
banner advertising placement.
other services specified on Unlim.ge or in Price Lists (Appendices to the Agreement).
1.5. This Agreement regulates exclusively paid relations between the Contractor and the Customer. All other terms of use of the website are governed by the User Agreement and Privacy Policy published on Unlim.ge.
1.6. This Agreement is concluded in electronic form and has legal force without signing a paper version, in accordance with the Law of Georgia 'On Electronic Document Management and Electronic Signature'.
2. SUBJECT OF THE AGREEMENT
2.1. The Contractor undertakes to provide the User with services provided for by this Agreement, including access to posting advertisements on the Unlim.ge website, accrual and use of internal bonus currency (u-coin), as well as related advertising services (including promotion and banner advertising). The User, in turn, undertakes to accept the services provided and, if necessary, pay for them in the manner and under the conditions established by this Agreement and its appendices.
2.2. Services are provided in accordance with the tariff plan chosen by the User, as well as other parameters specified when ordering the service. The list of tariff plans, the volume of included placements, the number of accrued u-conin and the cost are posted in Appendix No.1 (Description of tariffs and paid services), which is an integral part of this Agreement. Tariff conditions may be additionally specified in the payment invoice or personal account interface.
2.3. Each paid tariff plan includes:
- access to posting a certain number of advertisements during the tariff period;
- automatic accrual to the User's internal account of bonus units (u-conin), which can be used exclusively for promoting advertisements (including lifts, automatic lifts, color highlighting, VIP-pin), but not for paying tariffs, banner advertising or other monetary services.
2.4. The Contractor does not provide other bonus services within the tariffs, except for the accrual of u-conin. All other advertising and related services are purchased separately, at the expense of u-conin or for payment, through the website functionality.
2.5. u-conin:
- are not a means of payment or electronic money;
- are not subject to return, transfer to third parties or cashing out;
- are valid only within the Unlim.ge website interface and exclusively for activating the provided bonus options;
- may also be purchased by the User separately, at rates published in the personal account interface and Appendix No.2 to this Agreement;
- have a validity period limited to the tariff period within which they were accrued.
u-conin balances are not carried over when changing or ending a tariff, except in cases expressly provided for by this Agreement or the website interface.
2.6. Services are provided exclusively in electronic form through the website interface and the User's personal account. The fact of service provision is confirmed by the display of available functions in the personal account or debiting of u-conin/limits.
2.7. The User has the right to additionally purchase banner advertising placement services, the terms and cost of which are established in Appendix No.1 and Appendix No.2. Such services are provided on terms depending on the selected banner format, placement location, number of impressions and other technical parameters.
2.8. For services related to advertising impressions (including banners), information about the number of impressions, clicks and placement effectiveness may be collected and provided based on the Contractor's technical means or engaged third parties (for example, web analytics systems). Such data is recognized by the Parties as reliable.
2.9. In case of contradictions between this Agreement and the User Agreement of the Unlim.ge website, in terms of paid services, the provisions of this Agreement take precedence. In matters not regulated by this Agreement, the Parties are guided by the current legislation of Georgia.
3. SERVICE PROVISION PROCEDURE
3.1. To gain access to services, the User must register on the Unlim.ge website and create a personal account.
3.2. From the moment of registration, each User is provided with a 'Basic' tariff plan, allowing free posting of up to 5 advertisements per month. The use of the free tariff is also regulated by the terms of this Agreement.
3.3. To obtain extended possibilities for posting advertisements, the User can at any time choose and pay for one of the paid tariff plans specified in Appendix No.1. The service is considered provided from the moment of activation of the corresponding tariff in the User's personal account.
3.4. When activating a paid tariff:
- access to an increased advertisement limit is opened;
- a fixed number of u-conin is accrued in accordance with the tariff conditions;
- the tariff validity period is 30 calendar days, unless otherwise specified on the website when making a purchase.
3.5. u-conin are automatically credited to the User's internal account and can be used to activate promotion services, including:
- one-time lifts;
- automatic lifts;
- color highlighting;
- VIP-pins.
3.6. Activation of the above services is carried out by the User independently through the website interface, subject to sufficient u-conin.
3.7. Banner advertising placement services are provided upon separate request by the User through the personal account or by means of communication specified on the website. Terms, prices and technical requirements are posted in Appendix No.3.
3.8. All actions performed by the User through the personal account interface (posting advertisements, activating promotion, spending u-conin, etc.) are recognized as equivalent to written instructions for the provision of relevant services.
3.9. Services are considered to be provided properly if within 3 (three) working days from the moment of their activation the User has not notified the Contractor of violations or defects in their provision.
3.10. Paid promotion and banner advertising services are provided exclusively on terms of 100% prepayment, or subject to sufficient u-conin in the User's account.
3.11. Activation of a paid service means the User's agreement with the terms of provision, volume and cost of the specific service. After the start of service execution, refund of funds or u-conin is impossible, except in cases provided for by law.
3.12. Debiting of u-conin or funds is carried out automatically upon confirmation of the action in the website interface. The service is considered provided at the moment of activation of the corresponding functionality on the website.
3.13. In case of malfunctions that occurred due to the User's fault (non-working website, unstable connection, ad blocker, incorrect device settings, etc.), the Contractor is not responsible for the lack of display of advertising or promoted materials.
3.14. Statistics displayed in the website interface, invoice, activation notification, as well as other digital traces of the service provided (including u-conin debiting), are sufficient confirmation of the fact of service provision.
4. SERVICE ACCEPTANCE PROCEDURE
4.1. Services are considered to be provided properly and in full at the moment of their activation in the User's personal account and/or display in the Unlim.ge website interface.
4.2. The following are recognized as service provision reports:
- information in the User interface (including u-conin movement, advertisement history, activation statuses);
- automatic system notifications about debits, activations or accruals;
- data from the Contractor's accounting systems, including log files and internal statistics.
4.3. If it is necessary to obtain a written service provision act (including electronic), the User has the right to contact the Contractor through the feedback form or by the contact e-mail specified on the website.
4.4. If the User believes that the service was provided improperly, they must send a justified claim within 3 (three) working days from the moment of activation of the corresponding service. The claim is sent through the website interface or to the Contractor's official e-mail.
4.5. After the specified period, in the absence of a claim, the service is considered accepted without comments.
5. RIGHTS AND OBLIGATIONS OF THE PARTIES
5.1. The Contractor undertakes to:
5.1.1. Provide services in the volume and within the time frame corresponding to the terms of this Agreement, the tariff chosen by the User and the parameters of activated services.
5.1.2. Provide the User with access to the personal account on the Unlim.ge website, including functional sections for posting advertisements, managing u-conin, activating promotion, viewing statistics and using other available functions.
5.1.3. Ensure the availability of the platform and the information posted on it for Internet users throughout the entire period of paid services, except in cases of technical work, third-party service failures, force majeure or other circumstances beyond the Contractor's control.
5.1.4. Provide technical support to the User on issues related to the website functioning and service provision, on working days from 11:00 to 17:00 Tbilisi time, by e-mail or through the support interface on the website.
5.1.5. In case of technical failures or errors that occurred due to the Contractor's fault, take reasonable measures to eliminate them in the shortest possible time and inform the User about the progress of the solution.
5.1.6. Ensure confidentiality of information received from the User within the framework of service provision, except in cases provided for by the current legislation of Georgia or expressly permitted by the User themselves.
5.1.7. Use materials received from the User (including advertisements, images, logos) exclusively for the purposes of proper execution of this Agreement and not transfer them to third parties, except in cases expressly provided for by the terms of service provision or legislation.
5.1.8. Store technical data related to the User's actions within the framework of service provision (including information about posting advertisements, activating bonuses, u-conin debits, etc.) for the period necessary to resolve possible disputes and confirm the fact of service provision.
5.1.9. Comply with the requirements of Georgian legislation applicable to the provision of electronic services, posting advertisements and internet advertising.
5.2. The Contractor has the right to:
5.2.1. Make changes to the Unlim.ge platform functionality, tariff structure and content, service provision volume and conditions, posting updates on the website. New conditions come into force from the moment of their publication, unless otherwise specified.
5.2.2. Unilaterally suspend service provision, restrict access to certain functions or delete User information in case of violations of the terms of this Agreement, Georgian legislation or abuse of the platform functionality.
5.2.3. Engage third parties to fulfill their obligations under this Agreement without coordination with the User, including contractors, hosting providers, advertising platforms and payment systems.
5.2.4. Use general and anonymized statistical information obtained during service provision (including views, postings, banner impressions) for analytics, marketing and service improvement.
5.2.5. Refuse to post or delete advertising materials, advertisements and banners if their content violates Georgian legislation, moral standards, interests of third parties, contradicts Unlim.ge policy or does not meet the requirements for quality and placement format.
5.2.6. Suspend the posting of advertising materials at the request of competent authorities or in the presence of justified claims from third parties until the circumstances are clarified.
5.2.7. Provide the User with discounts, bonuses or other privileges at their own discretion within the framework of loyalty programs or advertising campaigns posted on the website.
5.3. The User undertakes to:
5.3.1. Provide reliable, current and complete information during registration, posting advertisements, placing orders and using any website functions.
5.3.2. Not post advertisements and advertising materials that violate the current legislation of Georgia, moral standards, rights of third parties, including copyright, related, property, personal and other legitimate interests.
5.3.3. Independently control the correctness of posted data, the presence of technical possibility of communication with contact persons, the relevance of advertisements and information displayed in public access.
5.3.4. Observe limits on the number of advertisements, conditions for using u-conin, tariff parameters, as well as technical and content requirements established by the Contractor on the website.
5.3.5. Pay for selected paid services in accordance with their cost and conditions posted in the Appendices to this Agreement or in the website interface.
5.3.6. Not take actions aimed at interfering with the website operation, bypassing technical restrictions, violating service stability or committing other actions that may be regarded as abuse or violation of the rights of other Users.
5.3.7. Independently bear responsibility for the consequences of third parties using access to the personal account, as well as for any actions performed under their credentials.
5.3.8. In case of receiving claims from third parties regarding information posted by the User, promptly provide the Contractor with requested explanations, documents and evidence of the legality of actions.
5.3.9. When using external links in advertisements (including to the User's websites) ensure the presence of mandatory legal information on these resources in accordance with legislative requirements (for example, TIN, registration, contact details).
5.3.10. Refrain from multiple deletion and reposting of identical advertisements for the purpose of artificial promotion, unless otherwise provided for by the platform rules.
5.3.11. Independently control the u-conin balance and their validity period. The Contractor is not responsible for unused or expired bonuses.
5.4. The User has the right to:
5.4.1. Post advertisements, purchase paid services and use other platform functions within the chosen tariff plan and available technical capabilities.
5.4.2. Use accrued u-conin to activate advertisement promotion in accordance with the terms set forth in this Agreement and the personal account interface.
5.4.3. Purchase additional services (including u-conin, banner advertising and promotion) in accordance with tariffs effective at the time of payment.
5.4.4. Receive consultations and technical support from the Contractor in the manner determined by this Agreement.
5.4.5. Send claims and comments to the Contractor regarding the quality of services provided if they do not comply with the stated conditions, as well as receive a response within the established timeframes.
5.4.6. Keep records and control of u-conin expenses and paid services in the personal account, as well as receive statistical information about provided services if available in the system.
5.4.7. Refuse paid services or tariff renewal in the manner provided for by this Agreement and the website interface, subject to the absence of obligations for services already provided by the Contractor.
5.4.8. Require compliance with the terms of this Agreement and applicable Georgian legislation from the Contractor.
6. PAYMENT FOR SERVICES
6.1. Payment for paid services is made by the User in the form of 100% prepayment through payment instruments available on the Unlim.ge website, including internal wallet, bank cards and other methods specified in the interface.
6.2. The cost of services is set in lari (GEL) and is indicated in the interface when ordering a tariff, purchasing u-conin, promotion or banner advertising, as well as in the Appendices to this Agreement. All prices include taxes, unless otherwise expressly stated.
6.3. The User has the right to choose tariff payment:
- monthly at full cost;
- or annually - with a discount determined in Appendix No.2.
6.4. When paying using the internal wallet, cashback in u-conin may be accrued in the amount established for the specific tariff. The conditions for accrual and the volume of cashback are indicated in the interface and in Appendix No.1 and Appendix No.2.
6.5. The fact of payment is confirmed by the system automatically and is displayed in the User's personal account. The Parties agree that the Unlim.ge accounting system data is sufficient confirmation of payment and basis for service provision.
6.6. The Contractor reserves the right to refuse service provision until full payment is received.
6.7. In case of impossibility to provide the service due to the Contractor's fault (for example, technical failure), the Contractor undertakes to either extend the service provision period, or return the unused amount to the User's internal account, or by agreement of the parties - return the amount to the same payment source.
6.8. Refund of funds is carried out only in cases provided for by Georgian legislation and this Agreement. By default, refund of u-conin, tariffs and cost of provided or activated services is not made.
6.9. If it is necessary to issue a payment document (invoice, act, receipt), the User has the right to request it through the feedback form or e-mail address specified on the website.
7. SPECIAL CONDITIONS
7.1. The Contractor reserves the right to refuse the User to renew access to paid services or conclude new agreements if during previous interaction the User repeatedly violated the terms of this Agreement, abused the website functionality, violated the rules of business communication with the Contractor's representatives or created reputational or technical risks for the platform.
7.2. The Contractor does not guarantee the User's achievement of any specific economic result in connection with the use of services (including the number of views, responses, sales or other performance indicators).
7.3. Responsibility for the content of posted advertisements and advertising materials, as well as for compliance with legislation, is fully borne by the User.
7.4. The Contractor has the right at its discretion to establish temporary restrictions, updates, testing of new functions or suspend the operation of individual website elements for technical maintenance. At the same time, the Contractor undertakes, if possible, to notify the User about such actions in advance.
7.5. In case of violation by the User of the terms of this Agreement, legislation or established platform rules, the Contractor has the right without prior notice to restrict access to certain website functions, suspend or terminate service provision, delete advertisements or close the User's personal account.
7.6. All messages and notifications sent to the e-mail address specified by the User during registration are considered received from the moment of their sending. The User is responsible for the relevance of contact details.
7.7. The User agrees that the website interface and functionality logic (including cost calculation, statistics display, u-conin debiting methods) are determined by the Contractor and may be changed without coordination, but with prior notification if necessary.
7.8. All instructions, hints, interface notifications and rules published on the Unlim.ge website pages are mandatory for the User to comply with and are considered an addition to this Agreement, unless otherwise specified.
8. LIABILITY OF THE PARTIES
8.1. For non-performance or improper performance of obligations under this Agreement, the Parties bear responsibility in accordance with Georgian legislation.
8.2. The Contractor bears responsibility exclusively for proper service provision, within the platform functionality and paid volume. The amount of the Contractor's liability cannot exceed the cost of actually paid but not provided or improperly provided services.
8.3. The Contractor is not responsible for:
- technical failures, access interruptions, equipment or communication channel malfunctions that occurred not through its fault;
- actions of third parties, including payment systems, providers, notification and advertising platforms;
- reliability, content and legality of information posted by the User;
- results of the User's commercial activities, including absence of sales, responses, views and other results expected by the User.
8.4. The User bears full responsibility for the reliability and legality of posted information, as well as for all actions performed using their account.
8.5. In case of receiving claims from third parties, including rights holders, state authorities or other users, related to the User's actions, responsibility for settling such claims is fully borne by the User. The Contractor has the right to suspend service provision until the disputed situation is resolved.
8.6. Upon detection of violations of the terms of this Agreement, the User must eliminate such violations within the period specified by the Contractor. Otherwise, the Contractor has the right to terminate service provision unilaterally.
8.7. Claims related to the quality of service provision must be sent to the Contractor in writing no later than 5 (five) working days from the moment of detection of grounds for filing a claim. Absence of a claim within the specified period is considered confirmation of proper service provision.
9. FORCE MAJEURE CIRCUMSTANCES
9.1. The Parties are released from responsibility for partial or complete non-performance of obligations under this Agreement if such non-performance was a consequence of force majeure circumstances that arose after the Agreement came into force and are beyond the reasonable control of the Parties.
9.2. Force majeure circumstances include, in particular: natural disasters (floods, earthquakes, hurricanes), fires, wars and military actions, strikes, epidemics, internet resource blockages, actions or acts of state authorities, interruptions in power supply or operation of communication channels, failures in payment operator systems or third-party platforms.
9.3. The Party for which it became impossible to perform obligations due to force majeure circumstances must notify the other Party no later than 5 (five) working days from the moment of their occurrence. The notification is sent through the website interface and/or e-mail.
9.4. If force majeure circumstances continue for more than 30 (thirty) calendar days, each Party has the right to demand termination of this Agreement without application of penalty sanctions.
9.5. The presence of force majeure circumstances must be confirmed by official documents issued by competent authorities or reliable sources of information on which the Parties can reasonably rely.
10. FINAL PROVISIONS
10.1. This Agreement comes into force from the moment of acceptance by the User and is valid indefinitely, until the moment of termination of service provision or termination at the initiative of one of the Parties.
10.2. The Contractor has the right to make changes to this Agreement and its Appendices unilaterally. The updated version comes into force from the moment of its publication on the Unlim.ge website, unless otherwise specified in the text of changes. The User undertakes to independently track the relevance of the Agreement version.
10.3. In case of the User's disagreement with the changes made, they have the right to stop using the services and delete their personal account. Using services after the changes come into force is considered acceptance of the new version of the Agreement.
10.4. All notifications and legally significant messages sent to the contacts specified by the User during registration are considered to be delivered properly.
10.5. The electronic form of the Agreement, actions in the interface and documents (including payments, service activations and confirmations) is recognized as legally equivalent to the paper form in accordance with Georgian legislation.
10.6. If one or several provisions of this Agreement are recognized as invalid or having lost force, this does not affect the validity of the remaining provisions, which remain in force.
10.7. On all matters not regulated by this Agreement, the Parties are guided by the current legislation of Georgia.
10.8. The User has the right at any time to stop using the services and delete their personal account. Account deletion does not entail automatic refund of unused funds or u-conin, except in cases provided for by legislation.
10.9. The Contractor has the right to terminate service provision and delete the User's personal account in case of systematic violation of the terms of this Agreement, including platform abuse, violation of legislation or offensive behavior towards the Contractor's representatives.
10.10. In case of termination of access to services at the initiative of the Contractor, previously provided services are considered provided, and unused u-conin or services are not compensated, unless otherwise provided for by the platform's internal rules.
10.11. This Agreement is considered terminated from the moment of actual termination of service provision or deletion of the personal account.
10.12. All notifications sent to the e-mail specified by the User during registration, or displayed in the personal account, are considered to be delivered properly. Actions performed by the User in the website interface (including payment, service activation, deletion, posting) are recognized as legally significant and equivalent to written appeals.
Appendix No.1. Description of tariffs, internal currency and paid services
1. General provisions
1.1. This Appendix determines the content, structure and conditions of use of all current tariff plans, the mechanism for accrual and use of u-conin, as well as description of additional paid services provided on the Unlim.ge platform.
1.2. The Appendix is an integral part of the Public Agreement on the provision of paid services and is valid in conjunction with its main provisions.
2. Tariff plans
2.1. The following tariff plans are in effect on the Unlim.ge platform:
- Basic (free);
- Standard;
- Premium;
- Premium+.
2.2. Each tariff plan contains:
- Volume of advertisements posted per month;
- Tariff validity period;
- Number of accrued u-conin;
- Possibility of renewal and transition;
- Access to functions: company page, brand pinning, cashback when paying through wallet (if available);
- Conditions for overuse and debiting.
2.3. Features of the Basic tariff:
- Provided to each registered User by default;
- Includes up to 10 advertisements per month;
- Does not include u-conin and promotion (available only through separate payment);
- Available an unlimited number of times subject to platform rules.
3. u-conin - internal promotion unit
3.1. u-conin are bonus units accrued within paid tariffs or purchased separately, which allow activation of paid advertisement promotion functions.
3.2. u-conin can be used for:
- one-time lifts;
- automatic lifts;
- color highlighting;
- VIP-pin.
3.3. u-conin are not subject to:
- exchange, cashing out or transfer to other persons;
- return in case of non-use;
- use for paying tariffs or banner advertising.
3.4. u-conin are valid until the end of the paid tariff within which they were accrued.
3.5. All actions with u-conin (accrual, spending) are recorded in the User's personal account and are legally significant for confirming the fact of service provision.
4. Additional paid services
4.4. Advertisement lift (manual lift)
- The service allows lifting an advertisement higher in the list within its category.
- The effect lasts until other advertisements displace it.
- Activated manually by the user through the 'Lift' button in the personal account.
- Payment is made in u-conin (see Appendix No.2).
4.5. Automatic lift
- The service allows setting a schedule for automatic lifting of an advertisement.
- The user independently chooses the frequency).
- Each lift debits u-conin at the established rate.
- The service is activated and managed in the advertisement interface.
4.6. Color highlighting
- Allows visually highlighting an advertisement in the general list through a colored frame and background.
- Works during the selected period.
- Increases clickability and attracts attention.
- Payment is made for each day of service validity.
4.7. VIP-pin
- The advertisement gets into the pinned part of the category (upper block).
- Is shown first among all standard advertisements.
Appendix No.2. Price list
The list of tariff plans and advertising services purchased separately, and their cost are published in the User's personal account and on the following pages of the Unlim.ge website:
1. Tariff plans -
https://unlim.ge/profile/premium2. u-conin (purchased separately)
3. Advertisement promotion -
https://unlim.ge/profile/promotion-info4. Banner advertising - Banner advertising placement services are provided exclusively upon individual request by the User.
To obtain information about available formats, placement conditions and cost of banner advertising, the User must send a request through the feedback form on the website, online chat, or by e-mail specified on the Unlim.ge website.
The Contractor provides a detailed commercial proposal in response to such a request.
Current tariffs posted on the above-mentioned pages are part of this Appendix and are recognized by the Parties as mandatory